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TERMS OF SERVICE

1. Scope

The following terms and conditions apply to all orders placed through our online shop by consumers and entrepreneurs.

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither their commercial nor their independent professional activity. An entrepreneur is a natural or legal person or a legal partnership that acts in the course of a legal transaction in the exercise of its commercial or independent professional activity.

With respect to entrepreneurs, these terms and conditions also apply to future business relationships without having to refer to them again. If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby rejected; they only become part of the contract if we have expressly agreed to them.

2. Contractual partner, conclusion of contract

The purchase contract is concluded with the Velvet Verlag (all necessary information in the imprint).

By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded by clicking on the order button to accept the offer for the goods contained in the shopping cart. You will receive a confirmation email once you have sent the order.

The language available for the conclusion of the contract is German.

We save the text of the contract and send you the order details and cancellation policy by email. You can view the terms and conditions at any time here on this page, whereby we also refer to the terms and conditions for shipping (shipping costs), the right of withdrawal, and data protection.

3. Right acquisition

The products offered are works protected by copyright or otherwise, you expressly acknowledge the existence of these rights with the order. With the purchase you acquire the simple, non-transferable right to use for your own personal use in the manner offered. A transfer of rights to third parties is expressly excluded. The transfer of rights in the agreed scope took place with the delivery, but is subject to full payment of the purchase price.

4. Prices, retention of title

All prices given by Velvet Verlag are final prices. They contain the statutory sales tax and apply until they are changed by Velvet Verlag. The delivered goods remain the property of Velvet Verlag until full payment has been made.

5. Shipping conditions

With the shipping task, the risk of loss or damage passes to the customer.

In addition to the specified product prices, shipping costs are added. Shipping costs within Germany are a flat rate of 2 euros, abroad a flat rate of 4 euros. Possibly. Taxes and customs duties for deliveries abroad are borne by the customer. We generally only deliver by post, an exceptional collection of the goods must be agreed individually. We do not deliver to packing stations.

6. Payment

The following payment methods are available in our shop:

6.1. Payment in advance

If you choose the payment method prepayment, we will give you our bank details in the order confirmation and deliver the goods promptly after receipt of payment.

6.2. Pay Pal

Here, too, it is a prepayment, processed via PayPal, we deliver promptly after confirmation of receipt of payment by PayPal.

We would like to point out that with this payment method, the delivery may be delayed somewhat due to communication with the PayPal service.

7. Right of withdrawal

Consumers are entitled to the statutory right of cancellation as described in the cancellation policy. Entrepreneurs are not granted a voluntary right of withdrawal, we refer to the separate GTC on the right of withdrawal.

8. Transport damage

If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and please contact us immediately via contact@velvet-verlag.de.

Failure to file a complaint or contact us has your legal claims and their enforcement, respectively. Your warranty rights have no consequences. However, they help us to be able to assert our claims against transport insurance or the carrier. Please also note our general terms and conditions regarding the shipping conditions.

9. Warranty

The statutory liability for defects applies.

10. Liability

We are always liable without limitation for claims due to damage caused by us, our legal representatives or vicarious agents

• in the event of injury to life, limb or health

• in the event of a willful or grossly negligent breach of duty

• in the case of a promise to guarantee, if agreed

as far as the scope of the product liability law is opened.

In the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on the observance of which the contractual partner can regularly rely (cardinal obligations) through slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability shall be based on the damage that was foreseeable when the contract was concluded limited, the emergence of which must typically be expected.

In addition, claims for damages are excluded.

11. Dispute settlement

The European Commission provides a platform that can be used to resolve disputes without the need to involve a court. You can find the European online dispute resolution platform at: http://ec.europa.eu/odr

12. Final provisions

German law applies to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods and the reference standards (IPRG, EVÜ).

If you are a merchant within the meaning of the German Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our place of business.

Should one or more regulations of these general terms and conditions and / or our other special general terms and conditions be ineffective, this does not result in the ineffectiveness of the entire contract.

If you have any questions regarding our terms and conditions or if you have any complaints, please contact us at contact@velvet-verlag.de.

Prices

All EURO prices contained on our pages are the bound prices valid for Germany. Because of different national regulations, especially other VAT rates, other (usually higher) prices may apply in other EU countries.

links

The district court of Hamburg ruled on May 12th, 1998 that by placing a link, one may be responsible for the content of the linked page. According to the district court, this can only be prevented by expressly distancing yourself from this content.

This completely non-practical “case law” therefore forces us to make the following reference, which of course has no meaning in terms of content beyond the formality prompted by the judgment.

We have placed links to other websites on our website. The following applies to all of these links:

»We would like to expressly emphasize that we have no influence on the design and content of the linked pages. We therefore hereby expressly distance ourselves from all content on all linked pages on the entire website www.findlingverlag.de including all sub-pages. This declaration applies to all links installed on our homepage and to all contents of the pages to which links or banners lead. «

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RIGHT OF WITHDRAWAL

Right of withdrawal

Consumers have a fourteen-day withdrawal.

Widerrufsrecht

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

In order to exercise your right of cancellation, you must inform us (Velvet Verlag, Gartenstr. 2, 16259 Falkenberg, contact@velvet-verlag.de) of your decision by means of a clear statement (e.g. a letter sent by post or e-mail) to revoke this contract. You can use the attached revocation text, which is not mandatory but contains all the information we need to process it correctly.

We consider e-mail to be the most effective form of communication, but you also have the option of contacting us by phone: +49 (0) 33451/559367.

To meet the cancellation deadline, it is sufficient for you to send your communication regarding your exercise of the right of cancellation before the cancellation period expires.

Consequences of cancellation

If you cancel this contract, we have made all payments to you that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer) to repay immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send off the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling it in a way that is not necessary for checking the nature, properties, and functioning of the goods.

Model withdrawal text

If you want to cancel the contract, please provide the following information and send it to us by post or email:


– To Velvet Verlag, Gartenstr. 2, 16259 Falkenberg, contact@velvet-verlag.de,

– I/we hereby revoke the contract concluded by me/us for the purchase of the following goods

– Ordered on / received on:    

– Order no.:

– Name of the consumer

– Address of the consumer

– date

– Signature of the consumer (only for notification on paper)